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Call Today (425) 998-8008    |   Bellevue, WA

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Job Title

Lead Technician

Reporting Structure

Reports to Operations Manager

Minimum Qualifications

Education: HS diploma or equivalent

Technical Credentials & Qualifications

  • Journeyman’s O1, O2 or O6 Electrician’s license preferred
  • Ability to read and interpret drawings and schematics

 

Experience

Technical Experience in one or more of the following preferred:

  • Technological Equipment
  • Wire/Wireless Networking
  • Security & Surveillance Systems
  • Lighting Systems
  • CCTV
  • Residential or Commercial Construction a plus

Leadership Experience

  • Effectively and efficiently directing activities of partner apprentice
  • Teaching, training and skills development of team members
  • Providing accountability and gentle correction to accomplish team objectives
  • Managing team resources to complete assigned work on-target, on-time, on-budget.

 

Personal Qualities

  • Passion for technology
  • Personal commitment to pursuing ongoing industry training and education
  • Detail-oriented, efficient and organized professional
  • High moral and ethical standards
  • Superior written and verbal communication skills
  • Strong analytical and problem solving skills
  • Leadership approach by example, objective, and vision
  • Friendly, positive, can-do, service attitude
  • Resourceful in the completion of projects
  • Effective multi-tasker
  • Team player

 

Employment Requirements

All company employees:

  • Must have reliable transportation and a clean driving record for travel to and from office
  • Must present and maintain a positive and professional demeanor
  • Must pass a pre-employment background check

 

 

Compensation/Benefits

                401k Matching

                PTO

                Paid Holidays                                                                       

                Hourly position

 

Schedule               

T-F: 7:00-5:30

Very periodic weekends, occasional work outside of normal business hours

 

Performance Expectations

General

  • Consistently performs duties within the expectations of the BHF Mission Statement
  • Takes the initiative in seeking out opportunities for personal professional development and training
  • Proactively communicates any problems or issues that impair the company’s ability to serve its clients well
  • Consistently adheres to company policies related to attendance, punctuality and paid time off

 

Installation

  • Performs electrical installation and termination according to departmental procedures and standards
  • Professionally installs and connects equipment according to Work Order specifications and departmental procedures and standards
  • Appropriately calibrates AV equipment according to client expectations and industry best practices.
  • Assures system functions properly and appropriately trouble shoots prior to leaving home
  • Consistently works to minimize/eliminate return visits

 

LEAD RESPONSIBILITIES

  • Demonstrates ownership for all assigned installations, assuring all work is completed according to company standards and values
  • Proactively problem solves installation challenges and is prepared with possible solutions when presenting issues to Operations Manager
  • Effectively and efficiently directs the activities of apprentice
  • Participates in the ongoing training and professional development of apprentice and other team members as assigned
  • Provides accountability and appropriate correction of team members in order to accomplish performance objectives
  • Consistently assures that team resources are managed in the way assures all work is completed on-target, on-time, on-budget
  • Participates in team member performance reviews by providing constructive performance feedback to the Operations Manager in a timely manner

 

Customer Service

  • Effectively listens to customers to fully understand what they want their systems to do
  • Consistently explains and demonstrates complicated technical concepts to customers in terms that they are able to understand
  • Works to amaze and delight clients by appropriately managing expectations
  • Pursues professionally personal connections with clients

 

Quality

  • Assures consistency in executing the departmental CQI program
  • Actively participations in the development and implementation of departmental and company policy and procedures