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Job Listing - Apprentice Technician

JOB TITLE

Apprentice Install Technician

REPORTING STRUCTURE

                Reports to Lead Install Technician

                     

MINIMUM QUALIFICATIONS

Education

HS diploma or equivalent

Technical Credentials & Qualifications

  • Ability to read and interpret drawings and schematics

Experience

Technical Experience in one or more of the following preferred:

  • Technological Equipment
  • Wire/Wireless Networking
  • Security & Surveillance Systems
  • Lighting Systems
  • CCTV
  • Residential or Commercial Construction a plus

Experience

  • Providing accountability to accomplish timely objectives
  • Collaborate within a  team environment to complete assigned tasks, on-time, on-budget.

Personal Qualities

  • Passion for technology
  • Personal commitment to pursuing ongoing industry training and education
  • Detail-oriented, efficient and organized professional
  • High moral and ethical standards
  • Superior written and verbal communication skills
  • Strong analytical and problem solving skills
  • Leadership approach by example, objective, and vision
  • Friendly, positive, can-do, service attitude
  • Resourceful in the completion of projects
  • Effective multi-tasker
  • Team player

Employment Requirements

All company employees:

  • Must have reliable transportation and a clean driving record for travel to and from office
  • Must present and maintain a positive and professional demeanor
  • Must pass a pre-employment background check

Compensation/Benefits

401k Matching

 PTO

Paid Holidays                                                       

Hourly position

Schedule               

T-F: 7:00-5:30

        Very periodic weekends, occasional work outside of normal business hours

PERFORMANCE EXPECTATIONS

General

▪       Consistently performs duties within the expectations of the BHF Mission Statement

▪       Takes the initiative in seeking out opportunities for personal professional development and training

▪       Proactively communicates any problems or issues that impair the company’s ability to serve its clients well

▪       Consistently adheres to company policies related to attendance, punctuality and paid time off

INSTALLATION

▪       Performs installation and termination according to departmental procedures and standards

▪       Professionally installs and connects equipment according to Work Order specifications and departmental procedures and standards

▪       Appropriately calibrates AV equipment according to client expectations and industry best practices.

▪       Assures system functions properly and appropriately trouble shoots prior to leaving home

▪       Consistently works to minimize/eliminate return visits

RESPONSIBILITIES

▪       Capable of taking direction and learning under a Lead Technician.  Takes responsibility for all work to be completed according to company standards and values

▪       Proactively problem solves installation challenges and is prepared with possible solutions when presenting issues to Lead Technician

▪       Participates in ongoing training and takes responsibility for professional development

▪       Provides accountability and appropriate correction of team members in order to accomplish performance objectives

▪       Consistently assures that team resources are managed in the way assures all work is completed on-target, on-time, on-budget

▪       Participates in team member performance reviews by providing constructive performance feedback to the Lead Technician in a timely manner

Customer Service

▪       Effectively listens to customers to fully understand what they want their systems to do

▪       Consistently explains and demonstrates complicated technical concepts to customers in terms that they are able to understand

▪       Works to amaze and delight clients by appropriately managing expectations

▪       Pursues professionally personal connections with clients

Quality

▪       Assures consistency in executing the departmental CQI program

▪       Actively participations in the development and implementation of departmental and company policy and procedures